Quebec's Only AI Receptionist Built for Quebec Businesses.

Loi 25 compliant. Bilingual French & English. Zero-knowledge encryption. Serving law firms, clinics, garages, and restaurants across every corner of Quebec — from downtown Montreal to the smallest village in Abitibi.

What is a Quebec AI receptionist?

A Quebec AI receptionist is an AI-powered virtual assistant that answers your business's incoming calls, holds real conversations with callers in Quebec French or English, captures caller information, and transmits structured intake data to your team — all while complying with Quebec's Loi 25 privacy regulation.

Unlike US-based virtual receptionist services (Ruby, Smith.ai, Answer 1) that were later adapted with translation layers, and unlike generic Canadian bilingual products, a true Quebec AI receptionist is built from the ground up around three specific realities:

• Quebec French vocabulary — not Parisian French, not generic Canadian French. The regional expressions, the Franglais code-switching common in Montreal, the specialized vocabulary used in Quebec legal, medical, and service industries.
• Loi 25 legal requirements — the mandatory verbal disclosure at call start per LPRPSP art. 8, the EFVP obligation per Loi 25 art. 3.3, the DPAs with each sub-processor, and the incident notification framework to the Commission d'accès à l'information (CAI).
• Quebec business context — the way Quebec professional orders (Barreau du Québec, Collège des médecins, Ordre des CPA) impose confidentiality standards that go beyond generic privacy laws.

Voxify is the only AI receptionist currently in market that addresses all three of these realities natively. Everything else on the market is either a US product with French added later, or a Canadian generalist product with generic bilingual coverage.

Why "built for Quebec" actually matters

The phrase "built for Quebec" gets thrown around in AI receptionist marketing. It's worth being specific about what it means and doesn't mean.

The vocabulary depth question

Any AI voice system can technically detect that a caller is speaking French and switch to French mode. The gap between a US product with "French mode" and a genuinely Quebec-native product shows up in three places:

• Vocabulary recognition: When a Quebec caller says "j'ai eu un accident, je pense que j'ai des blessures", does the AI hear "blessures" correctly, or does it hear "blesseures" or something else? Speech recognition accuracy in Quebec French requires vocabulary tuning that generic French models don't have. Voxify boosts 111 Quebec-specific terms — including legal (garde à vue, mise en demeure, comparution, Cour du Québec, prescription), medical (RAMQ, régime, urgences), automotive (pneus, freins, alignement, contravention), and common Quebec surnames (Tremblay, Bouchard, Lavoie, Fortin, Gauthier).
• Voice output: When your AI receptionist responds, does she sound like she's from Quebec, or does she sound like she's from Paris? Callers can tell within the first two sentences. Voxify uses a Quebec French-native voice model, not a European French model with regional adjustments.
• Cultural context: Does the AI understand that "j'ai eu une contravention pour phares défectueux" is a legitimate legal inquiry, not a code-switch mistake? Does it know that a caller mentioning "à la Cour du Québec cette après-midi" is time-critical? These cultural cues matter for appropriate call routing and urgency detection.

The Loi 25 depth question

Every AI receptionist vendor with a marketing team eventually adds "Loi 25 compliant" to their homepage. Actually being Loi 25 compliant requires documented artifacts, not marketing claims:

• A completed EFVP (Évaluation des Facteurs relatifs à la Vie Privée) per Loi 25 art. 3.3, describing the flow of personal information through the system, identifying risks, and documenting mitigations. This is a 15-30 page document, not a paragraph on a website.
• Signed Data Processing Agreements (DPAs) with every sub-processor that handles personal information. For an AI receptionist, this typically means Twilio (telephony), Anthropic or OpenAI (LLM), ElevenLabs (voice synthesis), Deepgram (transcription), Vapi (orchestration), and the underlying cloud host. Six or more agreements to negotiate and sign.
• A verbal disclosure delivered at the start of every call per LPRPSP art. 8 — informing the caller that their conversation is being processed by AI and referencing Loi 25 consent framework.
• A documented incident response plan enabling notification to the Commission d'accès à l'information (CAI) within a reasonable time after discovering a confidentiality incident, per Loi 25 art. 3.5.
• A published or on-request privacy policy detailing data flows, retention, third parties, and individual rights (access, rectification, deletion, portability).
• Designation of a Responsable de la protection des renseignements personnels (RPRP) per Loi 25 art. 3.1.

Voxify has all of these in place. You can request the EFVP and the DPA index directly. Most competitors, when asked, cannot produce these documents — because they exist as marketing claims, not operational artifacts.

Nativement bilingual — French Quebec & English

The bilingual claim in AI receptionist marketing typically means one of two things: separate language modes triggered by menu options, or automatic language detection with generic French. Both fall short of what Quebec callers actually experience day-to-day.

Real bilingual handling in Quebec means:

• Franglais code-switching: A Montreal caller might say "Bonjour, j'appelle pour un appointment pour mon oil change". This isn't a bug in their language — it's how many Quebecers actually speak. Voxify handles this natively without asking the caller to "pick a language."
• Mid-sentence language switches: A caller starts in French, remembers a specific term they only know in English, uses that term, and continues in French. Voxify follows without missing a beat.
• Regional French variety: Quebec French varies between Montreal, Quebec City, and rural regions. Voxify's voice model uses a Quebec-native voice that sounds appropriate to any Quebec caller.
• Standard English for Anglophone callers: A caller who wants to conduct the entire call in English (common in Westmount, NDG, West Island, Lennoxville) gets clean English without French accent artifacts.

Test this by calling the demo at +1 (438) 500-4699 and switching languages mid-conversation. Then try the same with any other AI receptionist and compare.

Loi 25 compliance — documented, not marketing

Loi 25 (the modernized Quebec privacy law, formally the Loi sur la protection des renseignements personnels dans le secteur privé, or LPRPSP) is fully in effect as of September 2023. The penalties for non-compliance range up to $25 million CAD or 4% of worldwide revenue.

For Quebec businesses using an AI receptionist, Loi 25 obligations flow through in several ways:

Verbal disclosure at every call

LPRPSP art. 8 requires disclosure to individuals when personal information is collected. For an AI-mediated call, this means a verbal disclosure at the very start of the interaction — before the AI begins asking questions. Voxify's disclosure is embedded in the assistant's first message:

This wording addresses the extraterritorial data processing notice required when sub-processors operate outside Quebec — which most AI infrastructure does.

Sub-processor DPAs

Each sub-processor Voxify uses has a signed DPA that includes Loi 25-compatible terms:

• Twilio (telephony infrastructure)
• Anthropic (Claude LLM under Commercial Terms with no data retention for model training)
• ElevenLabs (voice synthesis)
• Deepgram (speech-to-text)
• Vapi (call orchestration)
• Railway (application hosting)

For each, the DPA specifies data flows, retention periods, incident notification obligations, and Loi 25-aligned terms. Client firms can review the DPA framework as part of their own EFVP process.

Individual rights framework

Loi 25 art. 40+ (via LPRPSP) grants individuals rights of access, rectification, and deletion of their personal information. For a receptionist service, this means that if a person who once called your business exercises their right to have their call transcript deleted, you (and Voxify by extension) have processes to respond within 30 days.

Voxify's dashboard exposes each conversation for the tenant to review or delete. Zero-knowledge encryption means only the tenant can decrypt — so tenant-directed deletion is real, not just marking a record as "deleted" while retaining a copy for support access.

Incident notification

Loi 25 art. 3.5 requires notification to the CAI when a confidentiality incident presents a risk of serious harm. Voxify's incident response playbook covers detection, assessment, notification, and communication — with the goal of enabling the tenant to notify CAI within 72 hours of confirmation.

Because content is zero-knowledge encrypted, most types of incidents at the Voxify infrastructure level don't expose readable customer content. This dramatically reduces the tenant's Loi 25 exposure compared with vendors using conventional encryption models.

Zero-knowledge encryption explained

"Encryption" in vendor marketing is often ambiguous. The distinction between "encrypted at rest" and "zero-knowledge" is critical for Quebec businesses handling confidential information.

Encrypted at rest typically means the vendor holds the encryption key. If the vendor is subpoenaed, hacked, or a rogue employee decides to browse customer data, content is accessible. The encryption protects against opportunistic attackers but not against the vendor.

Zero-knowledge means the encryption key never leaves the customer's control. Even the vendor cannot decrypt customer data. The vendor is mathematically incapable of reading content — not just contractually forbidden.

Voxify implements zero-knowledge for call transcripts, summaries, and recordings. When a tenant signs up, they set a password. From that password, an encryption key is derived that never touches Voxify's servers. Call artifacts are encrypted with a public key whose matching private key is itself encrypted with a token derived from the tenant's password. Voxify staff have no ability to decrypt archived content without the tenant's password.

The simplest test: ask Voxify support to show you a transcript of a call you made yesterday, without you providing your password. They cannot. That's the honest verification of the zero-knowledge claim. Read our deep-dive on zero-knowledge for AI receptionists for the full technical framing.

Who uses Voxify (10+ Quebec industries)

Voxify's design is optimized for Quebec service industries where compliance, bilingual handling, and confidentiality matter. Current and target industries include:

Law firms (cabinets d'avocats)

Voxify handles legal intake with Quebec-specific vocabulary. Terms like garde à vue, mise en demeure, comparution, Cour du Québec, ordonnance, signification, and assermenté are boosted in transcription accuracy. Urgency detection is tuned for criminal defense (arrestation, garde à vue, comparution within 24h). Barreau du Québec Code of Ethics art. 60 (professional secrecy) is enforced by architecture — the AI does not discuss fees, legal advice, outcome predictions, or specific defense strategy, redirecting all such questions to the lawyer directly.

Medical clinics

Appointment booking, prescription refill requests, urgent triage — all handled in French or English with RAMQ-aware terminology. Sensitive medical calls (mental health, specialist referrals, chronic condition follow-ups) benefit from the confidentiality architecture. Applicable to family medicine clinics, specialist practices, and paramedical services (physiotherapy, chiropractic, osteopathy).

Dental offices

Recall appointments, emergency dental issues, treatment plan questions, insurance coverage questions. Bilingual for the Montreal market where dental practices serve both Francophone and Anglophone patients.

Auto repair shops and garages

Quote requests, appointment booking, emergency towing coordination. Auto vocabulary in French (pneus, freins, alignement, injection, transmission, embrayage) is boosted. Winter tire changeover season and roadside emergency handling built in.

Restaurants and hospitality

Reservation-taking 24/7, hours and menu info, catering inquiries, private event bookings. Handles Franglais common in Quebec restaurant culture. Never miss a reservation call during Friday dinner rush.

Accounting firms (CPA)

Client intake during tax season, meeting requests, document status questions. Discretion around confidential financial information handled with the same architecture used for legal intake.

Aesthetic clinics and med-spas

Consultation booking, treatment questions, cancellation and rescheduling. Bilingual for Montreal and Laval's diverse clientele.

Real estate agencies

Property inquiries, showing requests, follow-up qualification. Handles property vocabulary in both languages.

Home service contractors (HVAC, plumbing, electrical)

Emergency service calls at any hour, quote requests, appointment booking. Bilingual for cross-Quebec operations.

Immigration consultants and notaries

Sensitive intake around visa questions, immigration procedures, real estate transactions. Confidentiality handling matches the legal architecture.

Cleaning and maintenance services (entretien ménager)

Commercial cleaning inquiries, quote requests, service change orders. High-volume call environment where 24/7 coverage captures leads competitors miss.

Multi-vertical service businesses

Any Quebec business receiving significant inbound call volume where missed calls equal lost revenue. Solo entrepreneurs, small firms, franchises, and family businesses.

See Voxify in action

The live demo runs 24/7. Amélie will greet you in Quebec French, deliver the Loi 25 disclosure, and handle a full intake as if you were a real prospect. Feel free to try different scenarios:

• Ask about pricing (she'll deflect to a human — that's the correct behavior for a receptionist)
• Say something urgent like "j'ai été arrêté hier soir" and watch her handle it appropriately
• Switch between French and English mid-call to test bilingual handling
• Give her a wrong callback number and see how she confirms and corrects
• Try a common Quebec surname like Tremblay or Bouchard to test recognition accuracy

Comparison with US and Canadian alternatives

Voxify sits in a specific position in the AI receptionist landscape. Detailed comparisons are available for the most common alternatives:

For the very short version: US services (Ruby, Smith.ai, Answer 1) don't do Quebec French or Loi 25. Canadian generalists (Ask Benny, Mihron AI, Aria, JimmyAI) don't have documented Loi 25 compliance or zero-knowledge encryption. Quebec competitors (Agent IA Vocal) exist but have thinner compliance documentation.

Serving every Quebec city and region — no exceptions

Voxify serves every corner of Quebec. Cloud-hosted architecture means no on-premise install — any Quebec business with call forwarding capability can be live in 5 minutes regardless of location. Whether you're in downtown Montreal, a rural Gaspésie town, or a Nord-du-Québec community, Voxify works.

Major metropolitan markets (with dedicated landing content)

• Montreal — all boroughs (Downtown, Old Montreal, Plateau, Mile End, Rosemont, Ahuntsic, Villeray, Westmount, Outremont, LaSalle, Verdun, NDG, Côte-des-Neiges) plus Greater Montreal
• Quebec City — Vieux-Québec, Sainte-Foy-Sillery-Cap-Rouge, Charlesbourg, Beauport, Les Rivières, La Cité-Limoilou, La Haute-Saint-Charles, plus Lévis and Capitale-Nationale region
• Laval — Chomedey, Sainte-Rose, Duvernay, Vimont, Sainte-Dorothée, Auteuil, Fabreville, and all Laval districts
• Sherbrooke — Fleurimont, Le Mont-Bellevue, Brompton, Jacques-Cartier, Lennoxville, Rock Forest-Saint-Élie-Deauville, plus Estrie region

Every other Quebec city, town, and region

We also serve every other Quebec market:

• Montérégie: Longueuil, Brossard, Saint-Hubert, Saint-Bruno, Boucherville, Saint-Jean-sur-Richelieu, Saint-Hyacinthe, Sorel-Tracy, Salaberry-de-Valleyfield, Vaudreuil-Dorion, Chambly, Granby, Cowansville
• Outaouais: Gatineau, Aylmer, Hull, Buckingham, Maniwaki
• Mauricie: Trois-Rivières, Shawinigan, Cap-de-la-Madeleine, La Tuque
• Saguenay–Lac-Saint-Jean: Saguenay (Chicoutimi, Jonquière, La Baie), Alma, Roberval, Dolbeau-Mistassini
• Estrie / Cantons-de-l'Est: Sherbrooke, Magog, Coaticook, Windsor, Asbestos, Thetford Mines, Victoriaville, Drummondville
• Bas-Saint-Laurent: Rimouski, Rivière-du-Loup, Matane, Mont-Joli, Amqui
• Gaspésie–Îles-de-la-Madeleine: Gaspé, Percé, Chandler, Sainte-Anne-des-Monts, Îles-de-la-Madeleine
• Côte-Nord: Baie-Comeau, Sept-Îles, Port-Cartier, Havre-Saint-Pierre
• Abitibi-Témiscamingue: Rouyn-Noranda, Val-d'Or, Amos, La Sarre, Ville-Marie
• Nord-du-Québec: Chibougamau, Chapais, Lebel-sur-Quévillon, and Cree communities
• Chaudière-Appalaches: Lévis, Saint-Georges, Thetford Mines, Sainte-Marie, Montmagny
• Centre-du-Québec: Drummondville, Victoriaville, Bécancour, Nicolet
• Lanaudière: Terrebonne, Repentigny, Mascouche, Joliette, L'Assomption
• Laurentides: Saint-Jérôme, Blainville, Sainte-Thérèse, Mont-Tremblant, Mont-Laurier
• Rural Quebec: Every village, hameau, and MRC — because cloud-hosted service doesn't care about your postal code

If you can forward a phone call, Voxify works for you. No geographic exclusions, no rural surcharges, no "premium market" pricing. Same flat CAD monthly rate whether you're in the heart of Montreal or a village of 500 people in Bas-Saint-Laurent.

Pricing without the surprises

Voxify prices in flat CAD monthly, with no per-call or per-minute charges. Three tiers cover the range from solo professional to established firm:

Founding member pricing locks these rates for the life of the account. No annual price hikes, no per-call overages, no exchange rate surprises. Unlimited calls at every tier.

Free 14-day trial requires no credit card. You experience the full service, decide, and only pay if you continue.

Setup: 5 minutes to live

1. Sign up at voxify.ca/onboarding. Enter your business info, choose your preferred area code (514, 438, 418, 450, 819).
2. Configure preferences — your business name, opening greeting style, urgency keywords, forbidden topics, notification phone number.
3. Get your Voxify phone number — provisioned immediately in your chosen area code.
4. Forward your existing line — from Bell, Vidéotron, Cogeco, Telus, or your VoIP provider. Forward all calls, or just after-hours.
5. Test with a live call to your new Voxify number. Verify the intake experience.
6. Adjust as needed — refine your preferences based on the first few real calls. Voxify learns your business patterns over the trial.

No onboarding call required unless you want one. Support is available by SMS and email throughout the trial.

Frequently Asked Questions

Is Voxify actually a Quebec company?

Yes. Voxify S.E.N.C. is a Quebec-registered business (NEQ 3382127812), headquartered in Montreal, built and operated by Quebec-based founders. This is not a US or European product with a Quebec sales team.

How is Voxify different from ChatGPT or generic AI chatbots?

Voxify handles voice calls, not text chats. It answers phone calls, holds real spoken conversations, and transfers structured intake to your team by SMS. Generic AI chatbots don't do this. Voxify is also purpose-built for Quebec regulatory requirements, which ChatGPT and generic tools are not.

Can I customize the AI receptionist's behavior?

Yes. You define your urgent keywords, your business hours, your VIP whitelist (numbers that bypass AI and ring your cell directly), your intake fields, your forbidden topics, and your call handling rules. Each account gets a dedicated assistant configuration tuned to your brand.

What if a call is genuinely urgent?

Voxify detects urgent keywords in real time per your custom list. Urgent calls trigger a red-banner SMS to your cell immediately after the call ends. You can also configure emergency escalation to ring your mobile directly during the call, bypassing the AI for genuine emergencies.

What if I don't want AI, I want a human?

Voxify is AI-only. If your intake requires a live human for complex or emotional calls, Ruby, Smith.ai, or Answer 1 offer human receptionists (at higher cost). For standard intake (name, callback, reason for call, urgency detection, message routing), Voxify's AI produces equivalent or better results than a human — because it's consistent, never sick, never taking lunch, and never has a bad day.

Can I keep my existing phone number?

Yes. Voxify uses call forwarding, so you keep your existing Bell, Vidéotron, Rogers, Telus, or VoIP number. You forward all calls or just after-hours to your Voxify number. Number porting is also available if preferred.

Does Voxify work with cellular phones?

Yes. Voxify works with any phone that supports call forwarding — landline, VoIP, or cellular. Bell Mobility, Rogers, Telus, Fido, Vidéotron mobile — all support the conditional forwarding commands needed.

How does Voxify handle voicemail?

Voxify replaces your voicemail. Instead of callers leaving a message that sits unheard, Voxify has a real conversation, captures the reason for the call, and sends you a structured summary. Much higher information density than voicemail transcription.

What if the AI gets a caller's name wrong?

Voxify's speech recognition is tuned for Quebec vocabulary including common surnames (Tremblay, Bouchard, Lavoie, Fortin, Gauthier, Morin, Beaulieu, Pelletier, Bergeron, Lévesque). Recognition accuracy is high. When Voxify is uncertain, she asks the caller to confirm or spell out the name. The SMS notification always includes both the caller ID phone number (as fact) and the AI-transcribed name (as best-effort). You always have the correct callback number.

Does Voxify integrate with my CRM or calendar?

Voxify sends structured SMS notifications with caller details. Native integrations are available for Google Calendar. Additional integrations via webhook or Zapier let you connect Voxify to CRMs (HubSpot, Salesforce, Clio) and business tools. Native Clio integration is on the 2026 roadmap.

What happens if Voxify has a technical issue during a call?

Voxify's uptime target is 99.5%+. In the rare case of a service interruption, calls fall back to your default call forwarding behavior (usually voicemail on your existing line). You always maintain a fallback path. We monitor calls in real time and are notified immediately of any degradation.

Is my data really safe with zero-knowledge encryption?

Yes. Zero-knowledge means Voxify staff cannot decrypt archived transcripts, summaries, or recordings without your password. Even if Voxify's servers were compromised, encrypted content would be unreadable without your key. This is a mathematical property of the encryption architecture, not a policy claim. Read our zero-knowledge deep-dive for the full technical explanation.

What if I need to cancel?

Cancel any time from your dashboard. No cancellation fees, no long-term contracts. Founding member pricing is honored for the life of the account — cancel and rejoin later at the same rate.

Get Started

Try the live demo first. Call +1 (438) 500-4699 and hear real Quebec French AI receptionist in action.

Then start your free 14-day trial. No credit card required. Setup takes 5 minutes.

Tried the demo? Have questions?

Write to us directly. We personally answer every email — no chatbot, no three-page contact form. A real human replies within 24 hours.

Common reasons Quebec business owners write us:

• Loi 25 compliance questions specific to their profession (lawyers, doctors, accountants)
• Custom demo for their industry — we set one up for you to test live
• Multi-location or multi-firm setups (each with its own Quebec phone number)
• Integration with existing tools (Clio, HubSpot, Google Calendar, etc.)
• Documentation requests — DPAs, EFVP, DPIA reference

Or call the demo at +1 (438) 500-4699 to hear Amélie live before writing.

Related resources

• Free Loi 25 Compliance Checker — 10-question self-assessment for your business
• Why zero-knowledge encryption matters for AI receptionists (blog)
• Loi 25 EFVP guide for AI voice agents (blog, French)
• Voxify for Quebec law firms
• Voxify's Loi 25 compliance page
• Voxify privacy policy

Voxify S.E.N.C. · NEQ 3382127812 · Montreal, Quebec · Privacy · Loi 25 · Version française